Quality Metrics Can Help Deliver Community Benefits

CIN Admin
CIN Admin
  • Updated
Resource Type Article
Author / Source Zach Clayton, Erifili Draklellis, Hadia Sheerazi, Jeremy Richardson (RMI)
Publication Date October 2024
Location United States
Initiative Type Program, Policy, Partnership
Project Complexity Intermediate
Recommended For Board, Staff, Community Organizations

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Estimated reading time: 15 minutes


Why This Matters for Rural Electric Co-ops

This article offers 16 ready-made metrics for tracking whether a project's promised community benefits actually happen. It covers engagement, hiring, energy burden, resilience, and local investment, with a data collection method for each. That gives a co-op a starting menu instead of building a tracking system from scratch.

The article was written for federal Community Benefits Plan requirements that have since been rolled back, so co-ops should not treat it as current application guidance. It may still help co-ops that already have approved federal awards with benefit commitments. More broadly, a co-op can adapt a handful of these metrics to report project outcomes to members, which builds trust and lowers the risk of local opposition.


Key Takeaways

› Metrics are the first step toward accountability. Without them, communities struggle to confirm a developer kept its promises.
› Goals can be absolute (workers hired locally) or relative (fewer shutoffs over time), and both should be set with community partners.
› Tracking where benefits land, down to zip code or census tract, shows whether priority members are actually reached.
› Public reporting creates reputational pressure to perform, even without financial incentives, and strengthens regulator and member trust.

Implementation Considerations

  • Member Buy-In: Metrics should be defined with community input to reflect local needs. Some items, like compensating advisory board members or tracking Tribal agreements, will only apply in certain service territories.
  • Staffing or Technology Requirements: Baseline surveys, ongoing data collection, and annual reporting take real staff time. Smaller co-ops should pick a few metrics that fit their project and may need partners such as local governments, nonprofits, or schools to collect data.
  • Time-Sensitive Information: The article relies on Justice40 and DOE Community Benefits Plan requirements. Following a 2025 executive order, DOE suspended initiatives requiring or enforcing Community Benefits Plans and Justice40 requirements, and revised Loan Programs Office guidance eliminated the requirement that Title 17 applicants submit a Community Benefits Plan. Federal funding tied to these plans (including IRA programs) is not available to co-ops without an approved award, and new applicants should not rely on this pathway.

Notable Examples

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Estimated reading time: 15 minutes

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